Delivery Policy

All products are packed with mail order packaging standards.

Free UK Mainland Delivery (See exclusions below)

Order processing time is 1-3 working days. 

Estimated delivery time on most products is 5-7 working days.

This will be greater if the item is still being manufactured. However, the estimated production and delivery time will be communicated with the customer with realistic timelines. 

Fully track-able delivery service.
Signed proof of delivery for easy record keeping using state-of-the-art smart handset. 
If you provided a mobile phone number, a text message will be sent to you to confirm delivery date.
In addition, the crew will phone when they are en route**
* only applies to the first attempted delivery.
** Excluding extended areas
Inverness (IV)
Kilmarnock (KA)
Kirkcaldy (KY)
Kirkwall (KW)
Lerwick (ZE)
Outer Hebrides (HS)
Paisley (PA)
Perth (PH)
Aberdeen (AB)
Dundee (DD)
Dumfries and Galloway (DG)
Falkirk (FK)
Isle of Wight (PO30-PO41).
Republic of Ireland and Northern Ireland
Delivery Surcharge:
 
Once you have made your selections and entered your delivery post code, the delivery cost will be generated by the system if you fall outside the ‘free delivery zone’.
 
All standard deliveries are managed Monday to Friday and cannot be scheduled for a specific day or time.