In order to provide our customers with the choice of ordering products from outside the UK – we are pleased to announce a worldwide delivery service by Red Ross Retail This service will cover Europe as well as the rest of the World. Europe will be covered by road while rest of the world will be covered by Air.
Please find below the other terms of this arrangement.
- At the time of placing the order you can select the country where you want the product to be delivered.
- Certain products might not qualify for international deliveries due to size restrictions.
- International shipping cost would be calculated at the time of checkout. Free delivery does not apply.
- EU Shipments by Road – Duties and taxes, if any, would be payable on top of the product and shipping cost and will be automatically calculated at checkout.
- Road & Air service will be served by DHL
How our system works
- No minimum order quantity is required
- VAT, when applicable, is paid at the checkout for UK & EU shipments
- Custom Duties, when applicable, are paid at the checkout for EU shipments.
- Hence, the recipient of the parcel receives a fully paid product inclusive of all charges. In logistics terms, it’s called Delivery Duty Paid (DDP) merchandise. This is applicable for all EU shipments.
- For Non-EU shipments – VAT/Taxes or Duties will be calculated but not charged at checkout. In logistics terms it’s called Delivered at Place (DAP) merchandise.
No surprise for the recipient and no hidden charges, this is the Red Ross Retail way.
Here a few examples of how the system works.
VAT
A Wooden bedside with a value of £100 is being shipped to Malta. Our system will automatically calculate the prevailing Maltese VAT rate, 18% in this case. The system will also calculate the delivery cost, say £15. VAT applies on the final cost, which will be £100 (product cost), plus £15 (delivery cost), totaling £115. The VAT would be charged on top of this figure. The trade customer will pay £135.70 in this case inclusive of all costs, and can then add their own margins and sell it on.
Duties
A wooden cabinet with a value of £200 is being shipped to New York City. Our system will automatically calculate the prevailing duties applicable for the State of New York, 12.5% in this case. The system will also calculate the delivery cost, say £150. Duties apply on the final cost, which will be £200 (Product Cost), plus £150 (Delivery cost), totaling £350.
The below alert will appear at the time of check out against EU orders–
Approximate duties & taxes are calculated here. This needs to be paid at the time of check out as we are offering DDP (Delivery Duty Paid) for all EU road shipments.
The below alert will appear at the time of check out against Non EU orders–
Approximate duties & taxes are calculated here; however this needs to be paid directly by the recipient at the destination – DAP – until March 2022
Countries covered by road –
Austria – Zone 1
Balearics – Zone 4
Belgium – Zone 1
Bulgaria – Zone 4
Croatia – Zone 3
Czech Republic – Zone 2
Denmark – Zone 3
Estonia – Zone 5
Finland – Zone 3
France – Zone 2
France-Corsica – Zone 3
Germany – Zone 1
Gibraltar – Zone 5
Greece – Zone 4
Hungary – Zone 2
Italy – Zone 2 Italy-Sardinia/Sicily – Zone 4
Italy – San Marino – Zone 3
Latvia – Zone 5
Liechtenstein – Zone 3
Lithuania – Zone 5
Luxembourg – Zone 1
Monaco – Zone 2
Netherlands – Zone 1
Norway – Zone 4
Poland – Zone 3
Portugal – Zone 3
Republic of Cyprus
Romania – Zone 4
Slovakia – Zone 2
Slovenia – Zone 2
Spain – Zone 2
Sweden – Zone 3
Switzerland – Zone 3
Countries covered by Air –
Albania – Zone H
Algeria – Zone M
American Samoa – Zone M
Andorra – Zone F
Angola – Zone L
Anguilla – Zone L
Antigua & Barbuda – Zone L
Argentina – Zone L
Armenia – Zone L
Aruba – Zone L
Australia – Zone J
Azerbaijan – Zone L
Bahrain – Zone K
Bangladesh – Zone K
Barbados – Zone L
Belarus – Zone H
Belize – Zone L
Benin – Zone M
Bermuda – Zone L
Bhutan – Zone K
Bolivia – Zone L
Bonaire – Zone L
Bosnia & Herzegovina – Zone H
Botswana – Zone M
Brazil – Zone L
Brunei – Zone K
Burkina Faso – Zone M
Burundi – Zone M
C. African Republic – Zone L
Cambodia – Zone K
Cameroon – Zone M
Canada – Zone I
Cape Verde – Zone M Cayman Islands – Zone L Chad – Zone M
Chile – Zone L
China – Zone J
Colombia – Zone L
Comoros – Zone M
Congo, Democratic Republic Of The – Zone M
Congo, Republic Of The – Zone M
Cook Islands – Zone M
Costa Rica – Zone L
Curacao – Zone L Cyprus – Zone H
Djibouti – Zone M
Dominica – Zone L
Dominician Republic – Zone L
Ecuador – Zone L
Egypt – Zone K
El Salvador – Zone L
Equatorial Guinea – Zone M
Eritrea – Zone M
Ethiopia – Zone M
Faroe Islands – Zone F
Fiji – Zone M
French Polynesia – Zone M
French Guiana – Zone L
Gabon – Zone M
Georgia – Zone M
Ghana – Zone M
Greenland – Zone F
Grenada – Zone M Guadeloupe – Zone L
Guam – Zone M
Guatemala – Zone L
Guinea – Zone M
Guinea-Bissau – Zone M
Guyana – Zone L
Haiti – Zone L
Honduras – Zone L
Hong Kong – Zone J
Iceland – Zone G
Indonesia – Zone J
Iraq – Zone J
Israel – Zone K
Ivory Coast – Zone M
Jamaica – Zone L
Japan – Zone J
Jordan – Zone K
Kazakhstan – Zone M
Kenya – Zone M
Korea South – Zone J
Kribati – Zone L
Kuwait – Zone K
Kyrgyzstan – Zone M
Laos – Zone K
Lebanon – Zone K
Lesotho – Zone M
Liberia – Zone M
Libya – Zone L
Macau – Zone J
North Macedonia – Zone H
Madagascar – Zone M
Madeira – Zone H
Malawi – Zone M
Malaysia – Zone J
Maldives – Zone M
Mali – Zone M
Malta – Zone K
Marshall Islands – Zone M Martinique – Zone L
Mauritania – Zone M
Mauritius – Zone M
Mexico – Zone I
Micronesia – Zone M
Moklova – Zone H
Mongolia – Zone M
Montenegro – Zone H
Montserrat – Zone L
Morocco – Zone M
Mozambique – Zone M
Namibia – Zone M
Nepal – Zone K Netherlands-Antilles – Zone L
New Caledonia – Zone M
New Zealand – Zone J
Nicargua – Zone L
Niger – Zone M
Nigeria – Zone M
Oman – Zone K
Pakistan – Zone K
Palau – Zone M
Panama – Zone L
Papua New Guinea – Zone M
Paraguay – Zone L
Peru – Zone L
Philippenes – Zone J
Portugal-Azores – Zone F
Qatar – Zone K
Rwanda – Zone M
Saint Kitts & Nevis – Zone L
Saint Vincent & Grenadines – Zone L
Saudi Arabia – Zone K
Senegal – Zone M
Serbia – Zone H
Seychelles – Zone M
Sierra Leone – Zone M
Singapore – Zone J
Solomom Islands – Zone L
South Africa – Zone L
Spain-Canary Islands – Zone H
Spain-Melilla – Zone H
Sri Lanka – Zone K
St. Lucia – Zone L
Sudan – Zone M
Suriname – Zone L
Swaziland – Zone M
Syria – Zone K
Taiwan – Zone J
Tajikistan – Zone L
Tanzania – Zone M
Thailand – Zone J
The Bahamas – Zone L
The Gambia – Zone M
Togo – Zone M
Trinidad And Tobago – Zone L
Tunisia – Zone M
Turkey – Zone H
Turks & Caicos Islands – Zone L
Uganda – Zone M
Ukraine – Zone H
United Arab Emirates – Zone K
USA – Zone I
Uruguay – Zone L
Uzbekistan – Zone M
Vanuatu – Zone M
Venezuela – Zone L
Vietnam – Zone J
Virgin Islands (GB) – Zone L
Virgin Islands (USA) – Zone L
Yemen – Zone K
Zambia – Zone M
Zimbabwe – Zone M